Benefits

Traditional telephony systems in organisations tend to be complex, expensive and inflexible requiring proprietary hardware, dedicated wiring and specialist support to install, configure and reconfigure whenever changes are required - this no longer has to be the case.

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More and more businesses are switching to VoIP (Voice Over IP) to carry their telephony traffic and are realising substantial cost savings on calls and hardware combined with much greater flexibility and improved features. A key part of any VoIP solution is the PBX ie. the part that actually accepts and routes calls, provides music on hold, option menus, voicemail, call queues etc.